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Teck Ngee Marketing Pte Ltd is a vibrant company dedicated to our customers, stakeholder and environment. We embrace Change because Change help us grow and learn!

We also work closely with our Principals to ensure that all our products are affordable and manufactured according to International GMP Standards.

We will adhere to the laws and legislation, good corporate governance, and committed to the strictest standards of ethics and integrity.

Terms and Conditions

Welcome to Teck Ngee Marketing Online

We welcome customers to browse our website. Please go through our Terms and Condition before you register. This will allow you to understand how we operate and making your visit to our website a wonderful experience.

The purpose of this online website is to provide convenience to our customer allowing them to get our latest product information.

We reserve the right to amend and update the Terms and Conditions with giving any prior notice to the customers.



Registration

Registration is only open to customer above 18 years of age.

Upon registration, customers will have to provide a valid email and a unique password. Registration is very simple and it will only take a few minutes. Please fill in all details and make sure that they are correct and complete.

Teck Ngee Marketing reserves the right to refuse the registration of potential customers and to terminate the registration of any customers at our discretion.

Personal information collected during registration are used mainly to trace all customers' queries and to provide quality service to all our customers.


Return Policy


What can be returned?
We allow product to be exchanged or returned to us when it is defective or when we deliver the wrong product to you. All products returned to us must be in the same condition as when purchased. This includes the product packaging.



When do items need to be returned by?
No later than 48 hours after purchase for local customers and No later than 48 hours after receipt of items for over overseas customers.



When do items need to be returned to?
After obtaining a RETURN AUTHORIZATION, product can be returned to: Block 30 Loyang Way #04-18 Singapore 508769. Please check our website for operating hours.



How do customers return items?
Contact us via email or by phone to obtain a RETURN AUTHORIZATION.



Shipping for returns?
Customer is responsible for shipping charges for returns.



Credit for returns?
We will refund you in CASH once the item is inspected and received LESS any shipping charges incurred.



In store return option?
After obtaining a RETURN AUTHORIZATION, product can be returned to: Block 30 Loyang Way #04-18 Singapore 508769. Please check our website for operating hours.



Product Packing Materials?
The product’s packing material must be in same condition as when received.


Limitation of Liability

 
Teck Ngee Marketing Online shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever.

Teck Ngee Marketing Online shall not be liable for any loss, damages incurred or inconvenience suffered if we decline to fulfil any order.

Teck Ngee Marketing Online cannot be held for any misrepresentation, inaccuracy, or omission. We try our best to provide accurate information and to fulfil the orders of our customers.